Testimonials

Browse what our clients have to say about us.

Gitte S.

My husband and I have bought and sold several homes over the years. Working with Jen and her team is unparalleled to anything we have previously experienced. Our realtor, Jill Kraft, worked tirelessly to find us a home when we recently relocated to the Charleston area from Ohio. At one point, Jill talked us out of buying a home over Facetime as she didn't think we would be happy with the home. It's the first time we have ever experienced a realtor not wanting us to make an offer!! We truly felt that Jen and her entire team were looking out for our interest. They guided us through the process with professionalism, and no kind of pressure. Jen provided us with a complimentary moving truck, which came in really handy. When we closed on our new house, Jen not only brought gifts, but also a personalized book about our new home and a list of potential contractors that we may need. After we mov…

My husband and I have bought and sold several homes over the years. Working with Jen and her team is unparalleled to anything we have previously experienced. Our realtor, Jill Kraft, worked tirelessly to find us a home when we recently relocated to the Charleston area from Ohio. At one point, Jill talked us out of buying a home over Facetime as she didn't think we would be happy with the home. It's the first time we have ever experienced a realtor not wanting us to make an offer!! We truly felt that Jen and her entire team were looking out for our interest. They guided us through the process with professionalism, and no kind of pressure. Jen provided us with a complimentary moving truck, which came in really handy. When we closed on our new house, Jen not only brought gifts, but also a personalized book about our new home and a list of potential contractors that we may need. After we moved in, Josh followed up with us to remind us to apply for SC taxes. We would highly recommend Jen and her entire team. Not only are they really good at what they do - they are also really nice people!!

Blake O.

Jen helped us purchase our first home in 2017 and recently helped us sell our first home as well! Jen and her entire team at Charleston Estates always go above and beyond to make the entire home buying and selling process a breeze and we would highly recommend them to anyone!

Ryan A.

My family and I cannot begin to tell you what an unbelievable job Jen did with helping us purchase our home. She made the process very smooth and her communication was superb. We will only be using her going forward and anyone who has a real estate need, please reach out to her and her team; you simply cannot go wrong. :)

Caleb H.

Jen has been a pleasure to work with. We are not the easiest clients to please but Jen was very patient with us and helped us find a perfect home! She never once pressured us to buy and took notes of what we liked and didn’t like. She is very knowledgeable in the housing market but even in home renovations. We enjoyed working with her and will definitely continue to work with her!

Linda F.

Jen is incredible and she knows the real estate market inside and out! Jen listed our home and had it sold within days! She and her team handled everything from start to finish ~ We didn't have to lift a finger! They were there to answer all of our questions and the marketing of our home was above reproach. If you want your home sold quickly, for a great price and with concierge style service, give Jen a call ~ You'll be glad you did!

Joel & Jamie B.

From start to finish, Jen and her team were on point through the whole process. They went above and beyond the normal real estate duties and we couldn't have asked for anything more!

Chris S.

Jen is truly the best! We were looking for a home in SC while still living in IN. We looked at many homes in short periods of time before finding the right one. Jen is extremely knowledgeable about the Charleston area as well as housing in general. She quickly understood exactly what we were looking for, even better than we did! She was unwaveringly pleasant, professional and easy to reach whether to schedule showings or answer questions. Highly recommend her and her group!!

Jessica L.

Jen and her team were the best to work with. They helped us buy our vacation home at Folly Beach and as out of town buyers they made it easy for us! They went above and beyond to make the deal work! I would recommend them to anyone who was looking to buy in the Charleston area.

Charlie B

I was a first time home buyer and found the Charleston Estates group through a referral from another agent out of state. Jen, Josh and their team were so amazing start to finish. They made our experience so effortless while also educating us on the home buying process. Josh made sure we found the perfect home that fit all of our wants and needs. They know the Charleston area very well and offered great feedback with each property we looked at. They were quick to respond to all of our questions and when we were ready to put an offer in Josh made sure we getting the best value. I’m truly so thankful to have such a positive first time home buying experience and will be a client for life!

Hilary H.

Highly Recommend!

I highly recommend Charleston Estates with Jen and Josh McConnell and wouldn't go with any another realtor. They are super knowledgeable about all things real estate, including investing. We primarily worked with Josh who was responsive and quick to show us properties and put in offers, which is integral in this seller's market. Regardless of the time or day, Josh was there to help. He understood exactly what we were looking for and helped us beat out numerous other offers to get the exact property we were looking for. I'm confident we wouldn't have gotten the property without Josh and the team. We are deeply appreciative of all that Charleston Estates did for us and can't wait to work with them again in the future!

Kurt & Mary D.

Mt. Pleasant, SC

Moving to a new area can be daunting, but Jen McConnell made the process much easier and significantly more enjoyable. Jen is the ultimate professional with a wealth of knowledge about the greater Charleston area. I really appreciated Jen taking the time to find out about our family, our lifestyle, our interests and our home style preferences, well before she started discussing the various areas in which we should consider looking for our future home. She is a very patient person who goes the extra mile to help you find the best possible home to fit your own person criteria. Jen is extremely responsive in answering texts, emails and phone calls, usually within an hour or two. Jen is truly an expert in the field of real estate, as she readily pointed out various points to consider while we were looking at a particular house/area. We consider ourselves somewhat “seasoned” homebuyers as we …

Moving to a new area can be daunting, but Jen McConnell made the process much easier and significantly more enjoyable. Jen is the ultimate professional with a wealth of knowledge about the greater Charleston area. I really appreciated Jen taking the time to find out about our family, our lifestyle, our interests and our home style preferences, well before she started discussing the various areas in which we should consider looking for our future home. She is a very patient person who goes the extra mile to help you find the best possible home to fit your own person criteria. Jen is extremely responsive in answering texts, emails and phone calls, usually within an hour or two. Jen is truly an expert in the field of real estate, as she readily pointed out various points to consider while we were looking at a particular house/area. We consider ourselves somewhat “seasoned” homebuyers as we have moved numerous times and purchased numerous homes throughout the country over the years, yet Jen often provided information that we did not know or did not think about during this process. She has numerous contractors and contacts she works with, which we found very helpful in the move to a new area. She has continued to provide guidance and support well beyond the closing date. Jen McConnell cares deeply about her clients and I can honestly say that she is the best realtor we have ever had the pleasure of working with during our various relocations.

Brad L.

Charleston, SC

Jen helped me and my fiancé find our first home and made it extremely easy for us to get a great house at a great deal. Jen was recommended me through my employer after I had been weary of some of the other agents that had been recommended to me. Right from the start, Jen was amazing. She  listened to what we were looking for and was very honest with us. After talking it over we were more than comfortable working with Jen. She was always very patient with us and willing to show us any property we wanted. While showing us the homes, she was very honest with us and helped us think through some of the expenses we may not have thought about before. She went out of her way to show us houses whenever worked best for our schedule and even waited on us when we were late due to traffic. When we finally found a home we wanted to make an offer on, she was super helpful, very knowledgeable, and very…

Jen helped me and my fiancé find our first home and made it extremely easy for us to get a great house at a great deal. Jen was recommended me through my employer after I had been weary of some of the other agents that had been recommended to me. Right from the start, Jen was amazing. She  listened to what we were looking for and was very honest with us. After talking it over we were more than comfortable working with Jen. She was always very patient with us and willing to show us any property we wanted. While showing us the homes, she was very honest with us and helped us think through some of the expenses we may not have thought about before. She went out of her way to show us houses whenever worked best for our schedule and even waited on us when we were late due to traffic. When we finally found a home we wanted to make an offer on, she was super helpful, very knowledgeable, and very professional. She helped us think through and give the best offer we could and was phenomenal at helping us negotiate a great deal on our home. She helped us work through the whole process, helped us find financing, and helped us work with a great lawyer as well. Jen made this process very easy and simple for us. We highly recommend Jen and have already recommended her to a few of our friends! If we ever buy or sell a house in Charleston again, we will absolutely use Jen!

Alex W.

Daniel Island, SC

As a first time buyer, I went into the process a bit confused and nervous. I told Jen this and she was both very helpful and patient with me. Within a couple days of me inquiring about a property, she helped set me up with a lender and get me pre-approved. After visiting several homes and listening to my thoughts, she was able to do a good job of gauging what I’d like–something I wasn’t even sure of for a lot of the process. I ended up finding two homes that I really liked, but unfortunately they went under contract before I was ready to make offers. Jen, however, was extremely vigilant about finding the perfect place for me. She inquired about people wanting to sell in the area I liked and was able to find me a place before it was even listed. And when it came to making a deal, she kept my best interests in mind and gave me great advice throughout the process. She even took the time to…

As a first time buyer, I went into the process a bit confused and nervous. I told Jen this and she was both very helpful and patient with me. Within a couple days of me inquiring about a property, she helped set me up with a lender and get me pre-approved. After visiting several homes and listening to my thoughts, she was able to do a good job of gauging what I’d like–something I wasn’t even sure of for a lot of the process. I ended up finding two homes that I really liked, but unfortunately they went under contract before I was ready to make offers. Jen, however, was extremely vigilant about finding the perfect place for me. She inquired about people wanting to sell in the area I liked and was able to find me a place before it was even listed. And when it came to making a deal, she kept my best interests in mind and gave me great advice throughout the process. She even took the time to help me pick out flooring and paint colors when I decided I wanted to renovate. It’s been an absolute joy to work with Jen. She is not only a superb agent but also a fantastic person. She made the home buying experience as stress free and simple as possible for me, which I could not have imagined at the beginning. I will definitely recommend her and would love to work with her again in the future. Thanks, Jen!

Chass N.

Summerville, SC

My thoughts, great support and service from start to finish, any time of the day. Easy to talk to and will explain all the things that you don’t understand about the home buying process. Very patient with us even everyone on my side is getting stressed out and emotional trying to find the house  that we want to call home. Jen made my family a home owner, finally after being in an apartment for years. Guided us on searching for lenders and compared them and explained to us which is better based on our situation and needs. Got us a great deal/discount on closing costs from the home builder/lender. She’s a fantastic coordinator too in between buyer, seller, lawyer, lender, construction manager, etc. She’ll make sure your concerns are heard and you questions answered. Would definitely recommend Jen to anyone who is buying and/or selling a home. She’ll exceed your expectations, for sure.

Mike & Heather G.

Daniel Island, SC

We have had two transactions with Jen both on a sale and a purchase. She has been both very knowledgeable and detail oriented and helping us navigate both transactions. Jen came into the listing process with a lot of background information to bring us up to speed on the market, what our home would sell for and even took the extra step and researched our property taxes. She discovered that we had been overpaying for three years. She even helped us in filing and obtaining a refund. The luxury group that Jen brought through our home really helped us stage our home and appeal to the broadest number of buyers. Heather and I would highly recommend Jen to any buyers and sellers in the market. Her knowledge, her intelligence, and most certainly and most importantly her integrity is very key in the relationship we have with her.

Dr. Paul & Anna K.

Isle of Palms, SC

How great it was to work with Jen! She was constantly in touch whenever new listing came up that met our criteria. Finally, when the perfect house/lot (we now own) was listed she immediately contacted us. Since we did not live in the area she went to the home and face timed us showing us the house/lot and the other homes on the street. She was terrific at helping us make a good offer on a home/lot that had several offers. She is very knowledgeable about the Isle of Palms and Charleston area. What a pleasure it was to finally meet her at our closing. Highly recommend Jen if you are looking for property.

Bryan M.

Daniel Island, SC

Jen and her team are great! The communication was always fantastic, I could get a hold of her whenever I needed and she was super helpful when our mortgage company dropped the ball at closing with our paper work. She quickly rescheduling everyone for later in the day and made sure everything was complete. The whole process wouldn’t have gone nearly as smooth without such an experienced and dedicated professional like Jen to help us out. She knows the area very well and works hard for her clients. When we sell our current home we will definitely use her company.

Anne S.

Mt. Pleasant, SC

We had a fantastic experience with Jen McConnell. She patiently introduced us to many Charleston communities and very knowledgeably helped us narrow our search. Her organization and efficiency was much appreciated, particularly since we were 3000 miles away during the escrow period. She competently  handled all details including inspections, repair work, and negotiations. She is cheerful and fun, professional and honest, and definitely a great agent!

Joey & Lindsey M.

Mt. Pleasant, SC

I mean, we are so lucky we found you. You made moving 3,500 miles a breeze! From social media to you showing us neighborhoods and houses when we were here for 48 hrs we couldn’t have asked for a better person to find us our forever home! You were informative, patient, and helped us learn the lay of the land in MP! Even more, leaving the cutest present for our kids was above and beyond. Now to enjoying wine and play dates! #myagentisthebestagent

Aaron C.

Johns Island, SC

Josh was really helpful during our home buying experience. He answered all of our questions and always responded promptly. He provided us with ongoing updates and we felt like we could reach out to him at any time. After the purchase of our home, he went by and checked on it for us as we were  still out of town. We couldn’t have asked for a better agent. I would highly recommend Josh to anyone.

Crystal M.

Charleston, SC

Jen was amazing! Her negotiating skills and personality exceeded our expectations! She always responded promptly to our questions and concerns during our building process. Jen also was very patient with us as we would bring our young children with us during our meetings. She would have crayons and coloring sheets for them and treat us as if we were family. We definitely recommend Jen!

Blake & Veronica O.

Charleston, SC

We absolutely loved working with Jen! As first time home buyers, we had no idea what we were doing and didn’t even know where to begin. She took the time to explain every detail to us and made us feel comfortable and confident in each decision we made. Jen really made the entire home buying process exciting and enjoyable and we can’t wait to recommend her to all of our friends!

Amanda C.

Charleston, SC

Jen was fantastic to work with! We felt like she heard all of our wants and needs and made our first home buying experience a breeze! She was readily available to tour homes at the drop of a hat and we felt like we already had an advantage when negotiations were started since Jen was on our side.  Would absolutely recommend Jen to anyone I know looking to buy a home!

Davis & Stacie M.

Isle of Palms, SC

Jen was absolutely awesome to my family and me. While she helped us find our dream house, it was the above and beyond that made the deal. We were coming in from out of state. Jen made sure we saw everything, got virtual tours, took us around, etc. She made us comfortable with everything. I’ve never had a better realtor experience. I’m happy to be a reference.

Caitlin S.

Charleston, SC

Jen was absolutely fantastic to work with! We are from the Midwest and were very unfamiliar with the Charleston area. Jen made us feel so comfortable and was extremely knowledgeable about all of the areas we were interested in. Highly recommend her!

Bob & Brooke J.

Mt. Pleasant, SC

Jen helped us purchase our first home. She was extremely patient with us and answered all of our millions of questions. She promptly responded to all forms of communication and made us feel comfortable and confident with our purchase.

Lea A.

Isle of Palms, SC

Loved working with Jen. She found me the most perfect home. She made it simple and easy. I needed a rental and wanted to be close to the ocean. I also wanted something with charm and character. She found it all!

Kyle H.

Daniel Island, SC

Jen was very helpful in purchasing a property for my family. She was very responsive to any question or request. She helped the deal go smoothly and we recommend her to any potential buyer.

Todd & Jen I.

Mt. Pleasant, SC

Jen helped my husband and I find our dream home! She was organized, thorough, and so much fun. We really enjoyed working with her and highly recommend her to other families!

Andrea C.

Johns Island, SC

I loved working with Josh. He really keep our interests in mind and looked out for us. I will definitely work with him on any future real estate I have!

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